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Daltile eLearning

DalTile eLearning sample from Creative Warehouse, Inc.
Creative Warehouse was called upon to utilize our 20 plus years in human performance development expertise to create a new customer service eLearning program for DalTile, a division of Mohawk Industries. DalTile is increasingly utilizing new technology to train employees and keep them aware of the policies and procedures that keep DalTile's customers coming back over and over again. This customer service course incorporated audio, video, animation, and interactive exercises to help their associates successfully complete the training and graduate as professional customer service personnel.